MCMC has also upgraded backup power systems and mandated continuous monitoring of all communication sites to ensure service continuity during disruptions.
The regulatory body is looking into using agentic AI to help manage complaints and ease officers' workloads.
Complaints over deepfake content have surged more than eightfold since 2024.
This is to prevent children under 16 from using social media.
MCMC has detected more than 15,000 accounts impersonating various Malaysian royalty.
In 2023, only about 6,000 scam-related content were removed, but by 2025, that figure rose to almost 99,000.
This is to prevent users under 13 years old from signing up and to deter scams.
This regulation could come into effect by year's end under the Online Safety Act 2024.
All Malaysians using prepaid and postpaid plans are getting a minimum of 5GB of data for free that would be valid for at least 24 hours.
The Malaysian Communications Minister stated that each of the three companies had specific concerns or issues that needed to be addressed first.
